1. JOB PURPOSE:

We are seeking a dedicated and compassionate Nurse to join our healthcare team. The Nurse will be responsible for providing high-quality patient care, administering medications, performing treatments, and educating patients and their families on healthy practices and disease prevention. This role requires a highly skilled individual who is committed to delivering excellent care while maintaining professionalism and empathy.
2. KEY RESPONSIBILITIES
● Technical/Operations duties ● Patient Care: Provide direct care to patients in accordance with established protocols and healthcare plans. Monitor and assess patient conditions, ensuring their needs are met.
● Medication Administration: Administer medications and treatments as prescribed by healthcare providers. Ensure accurate documentation of medication administration.
● Treatment and Procedures: Perform various medical procedures such as wound care, injections, and catheterizations while ensuring patient comfort and safety.
● Health Education: Educate patients and their families on disease prevention, health maintenance, and healthy lifestyle choices. Provide resources and information for effective self-care.
● Patient Advocacy: Act as a liaison between patients and medical staff, ensuring patient concerns and needs are effectively communicated.
● Documentation and Reporting: Maintain accurate and up-to-date patient records, including vital signs, treatments, and progress reports. Report any changes in patient conditions to the supervising physician or healthcare team.
● Collaboration: Work closely with physicians, other nurses, and healthcare staff to ensure comprehensive patient care and treatment plans.
● Infection Control: Follow infection control protocols to minimize risks to patients and healthcare workers.
1. General duties Any other duties assigned
3. KEY PERFORMANCE MEASURES 1. Patient Satisfaction:
● Measure the quality of patient interactions and overall satisfaction with care, often assessed through patient feedback, surveys, and direct communication.
● Target: Achieve a patient satisfaction rate of 90% or higher.
2. Medication Administration Accuracy:
● Track the accuracy and timeliness of medication administration, ensuring that prescribed treatments are given correctly and promptly.
● Target: 100% accuracy in medication administration, with no adverse incidents related to medication errors.
3. Treatment Compliance:
● Monitor adherence to treatment protocols and procedures (such as wound care, injections, etc.) and ensure that they are performed according to best practices.
● Target: 95% or higher adherence to prescribed treatment plans.
4. Patient Education Effectiveness:
● Measure the effectiveness of patient and family education sessions regarding disease prevention, health maintenance, and healthy lifestyle practices.
● Target: Ensure that at least 80% of patients demonstrate understanding through follow-up assessments or feedback.
5. Clinical Documentation Accuracy:
● Assess the accuracy and timeliness of documentation, including vital signs, patient progress, treatments, and medications.
● Target: 100% accuracy and completeness in patient records with no omissions or errors.
6. Patient Outcomes:
● Monitor patient recovery rates, progress, and overall outcomes in relation to specific conditions or treatments.
● Target: Achieve positive patient outcomes, with a focus on improving recovery rates and minimizing hospital readmission rates.
7. Infection Control Compliance:
● Evaluate adherence to infection control protocols, such as hand hygiene, sterilization practices, and safe patient handling.
● Target: Achieve 100% compliance with infection control procedures.
8. Team Collaboration and Communication:
● Measure the nurse’s ability to effectively collaborate with other healthcare professionals, providing feedback and ensuring continuity of care.
● Target: Positive feedback from colleagues and healthcare team members regarding communication and teamwork (e.g., 90% or higher).
9. Response Time to Patient Needs:
● Track the response time to patient calls and needs, ensuring prompt attention to patient requests and medical emergencies.
● Target: Respond to 95% of patient requests within a specified time frame (e.g., 5 minutes for urgent needs).
10. Adherence to Shift and Attendance Policies:
● Assess punctuality, attendance, and adherence to the nursing schedule.
● Target: Maintain a 98% or higher attendance rate, with minimal unexcused absences.
1 KEY RELATIONSHIPS
● Internal ● Physicians
● Nurse Managers/Supervisors
● Healthcare Assistants
● Allied Health Professionals (e.g., physiotherapists, occupational therapists)
● Administrative Staff
● Other Nurses (within the same department or organization)
● Support Staff (e.g., cleaners, porters)
● Hospital/Healthcare Management
2 KEY RELATIONSHIPS
● External ● Patients and their Families
● External Healthcare Providers (e.g., specialists, outpatient clinics)
● Suppliers and Vendors (e.g., pharmaceutical suppliers)
● Regulatory Bodies (e.g., medical boards, health authorities)
● Community Health Organizations
● Insurance Providers
3 COMPETENCIES ● Clinical Expertise: Strong knowledge of nursing practices, medical treatments, and procedures.
● Communication Skills: Excellent verbal and written communication skills to interact with patients, families, and healthcare team members.
● Attention to Detail: Ability to observe patient conditions and make informed decisions regarding their care.
● Empathy and Compassion: Demonstrated ability to show empathy and provide emotional support to patients and families during their healthcare journey.
● Problem-Solving: Strong critical thinking skills to assess patient needs and address potential complications.
● Time Management: Ability to manage multiple tasks efficiently and prioritize patient care in a fast-paced environment.
● Confidentiality: Adherence to patient privacy laws and ethical standards of patient care.
● Qualification ● Bachelor’s degree in Nursing (BSN) or equivalent
● Valid license or certification to practice as a nurse.
● Previous experience as a Registered Nurse (RN) or equivalent role in a healthcare setting.
● CPR and Basic Life Support (BLS) certifications required; other relevant certifications (e.g., ACLS) are a plus.
● Specific Working Experience ● Minimum 3 years working experience
● Personality Attributes ● Business / commercial minded orientation
● Commitment
● Honesty
● Integrity
● Proactive